The CX Retail Symposium 2024
5 June 2024
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Last week the USMAART team had the distinct pleasure of attending the CX Retail Symposium hosted by the Customer Experience Foundation and Keith Gait. What a day it was!
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At USMAART we’re not just fascinated by the concept of outsourcing; we’re obsessed with unraveling its layers, exploring its nuances, and understanding the strategic brilliance that goes into successful outsourcing relationships.
Our blog is your compass in the world of outsourcing and offshoring, providing a mix of expert analysis, industry trends, and real-world experiences.
So embark on a journey with us as we decode the language of offshoring, explore the latest trends in outsourcing practices, and uncover the strategies that propel businesses to new heights in the interconnected global marketplace.
Last week the USMAART team had the distinct pleasure of attending the CX Retail Symposium hosted by the Customer Experience Foundation and Keith Gait. What a day it was!
In April, our client partner had the privilege of attending the Leadership Summit hosted by Dixa Connect in London. This event was a fantastic opportunity
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In the ever-evolving landscape of customer service, artificial intelligence (AI) has emerged as a transformative force, reshaping the way contact centres operate and interact with their customers.
As we bid farewell to another remarkable year, it’s time to take a moment and reflect on the milestones and achievements…
In the business process outsourcing world, companies now have the ability to contract out specific business processes and functions to external service providers.
Mon to Sat: 9.00 – 17.00
Sun: 9.00 – 12.00
